Terms & Conditions

Reservation
Please make a reservation or booking. The last reservation or booking may be accepted up to 24 hours before the departure date, depending on Boat availability.

Bajo Boat Charter
Boat tour agent in Labuan Bajo, Flores, Organized Private boat charter, open trip to Komodo island, day cruise, operated by a local host

Payment

  • We accept payment by cash or credit card (Visa or Master Card), PayPal
  • Bank Transfer bank name: Bank Central Asia (BCA) Kcp Labuan Bajo
  • Account Number: 7535016011
  • Account Name: PT Indo Flores Trip
  • Bank Swift Code: CENAIDJA

For every booking, please make an advance payment as a Deposit Minimum of 30% of the total cost, and the rest payment must be paid 7 days before the departure date. Note: Non-refundable deposits can only be postponed to another date, depending on the boat.

Cancellation Policies

Cancellation

  1. Participant Cancellation
    If a participant cancels, the payment made cannot be refunded, rescheduled, or moved to another trip. However, participants may find a replacement person to take their place.
  2. Force Majeure
    In force majeure (natural disasters, bad weather, riots, disease outbreaks, government regulations, or other coercive conditions), the trip may be changed or canceled without refund for participants, and Bajo Boat Charter is not liable for any losses or inconvenience caused.
    (Force majeure refers to events beyond human control that prevent activities from being carried out properly.)
  3. Late Arrival
    Participants who arrive late at the meeting point, causing an extension of the itinerary, inconvenience to other participants, or other disruptions, are considered to have resigned from the trip with no refund.

Responsibility

  1. Bajo Boat Charter is not responsible and cannot be held liable for changes or cancellations of flight schedules, baggage damage or loss, airlines, hotels, or other transportation delays, or for damage or loss of participants’ personal belongings during the trip. Bajo Boat Charter is also not liable for changes or reductions in travel due to Force Majeure.
  2. Participants are responsible for any loss or damage to trip facilities such as life jackets, snorkels, and masks. The cost of the damaged or lost items will be charged to the participant.
  3. Participants must follow the instructions of the tour leader during the trip and cannot make unilateral decisions in any form without our consent.
  4. Suppose any participant engages in illegal drug use or causes disturbances that inconvenience other participants during the trip. In that case, Bajo Boat Charter reserves the right to remove or repatriate the participant without any refund of payments made.

We highly suggest reading the cancellation conditions before finalizing your reservation
31 – 15 Days before arrival: 25% of the total tour price
14 – 7 Days Before arrival: 50% of the total price
Within 7 Days of arrival: 100% of the total price

Price Validity
Price Valid from 1 January 2025 – 31 December 2025

Agency

Bajo Boat Charter is owned and operated under the authority of PT. Indo Flores Trip. Established in 2007 and has been registered with the Ministry of Tourism of Indonesia with number AHU – 023598.AH.01.30.2022.